Fee structure for off-shore students in 2009

Important information regarding the future payment of your tuition fees

In response to student feedback, the Faculty of Education is now able to offer our Monash students enrolled through APMI Kaplan more flexible tuition fee payment options. You have all been sent a letter outlining how the new tuition fee payment process will work and we advised you in that letter about this FAQ web page. Email any new questions to KAPLANFEES@education.monash.edu.au.

Frequently Asked Questions

When will this new system commence?

1 January, 2009. Your invoice will be forwarded to your Monash Student Email Account within a few days from the start of each term.

What if I have already paid APMI Kaplan for the Term 1, 2009 enrolment?

You will still receive a Fee Statement from Monash University. However, it should show a zero balance and no action on your part will be required.

Can I still pay my tuition fees through APMI Kaplan by bank draft?

Yes, but it is not Monash preferred method of payment. Please see under methods of payments for instructions.

What methods of payment can I use?

You can pay your fees using one of the following payment options:

Telephone payment by credit card (VISA and Mastercard)
Australia: 1800 156 142 and follow the voice prompts.

Outside Australia: (International code) +612 9087 7935 and follow the voice prompts.

24 hours to 2 days approximate time for Monash University to receive payment
Online (Internet) at the Payment of Fees
Credit card only (Visa or Mastercard only)

Go to the Online payment.

Allow 24 hours to 2 days approximate time for Monash University to receive payment
Telegraphic transfer via the online Custom House StudentPay facility - refer to the Custom House Link
Monash University's preferred payment method for students paying fees from outside of Australia is Custom House StudentPay. StudentPay is a safe and fast payment method, which enables you to track the payment progress on the website and also enables Monash to quickly identify your payment. StudentPay is simple and easy to use and provides you with the option to pay in your local currency.

Allow 48 hours to 5 days approximate time for Monash University to receive payment
Telegraphic transfer: complete the telegraphic transfer form at your bank, and include, under the personal details section, your Student ID Number first and then your name. Your FULL Student ID Number must also be supplied as a reference number. A copy of the telegraphic transfer details must be faxed to the Fees Unit on 61 3 9905 3263 for confirmation or given to the Student Service Centre on any Campus. Note: Your bank may also levy a transaction charge for the Telegraphic Transfer so please allow up to AU$25 for this fee. Where a payment is made by Telegraphic Transfer there can be a delay of up to 2 to 6 weeks. Please ensure your student ID is clearly noted on the TT text to ensure the funds are allocated quickly.
Account Name: Monash University Fees Account
Bank: Westpac Banking Corporation
Branch: Union Building, Monash University, Clayton VIC 3800
BSB: 033289
Account Number: 63-0732
Swift code: WPACAU2S
Bank Drafts: Bank drafts should be drawn in favour of "Monash University" and should be in Australian Dollars. It is very important that you state your name and student ID at the back of the bank draft, and hand over to APMI Kaplan Office.

Please note that Monash Fees cannot accept the bank drafts without the student name and student ID at the back of the bank draft. Monash Fees will return the bank drafts which do not have this information.

There can be a delay of up to 2 to 6 weeks to process the bank drafts. Hence early payment is advisable.

Please note that receipts will not be issued to the students, as the student can view their payment details on WES

Notes:

Monash University does not accept personal cheques.

Will there be any change to the tuition fee amount that I currently pay?

No. Your tuition fee per unit will remain unchanged whilst you are enrolled within your current Monash course through APMI Kaplan.

Can my sponsor still pay on my behalf?

Yes. Payments from a third party for your tuition fees can still be made. For advice on this please contact the Monash University Fees Unit by submitting a question via ask.monash online help service.

Can advance payment of tuition fees still be made?

Yes. For advice on this please contact the Monash University Fees Unit by submitting a question via ask.monash online help service.

Has the process for organising a refund changed?

Yes. Requests for a refund of tuition fees can be made by visiting the Monash fee refunds page. See information relating to Monash University's refund policy.

Will I be able to pay before I enrol?

No. Invoices are only generated once you have enrolled. The first step is to enrol/re-enrol via WES, the Monash University Web Enrolment System, during the designated enrolment period for all the units that you will study within the current calendar year.

What happens if I am late paying my tuition fees?

Please contact Fees (details on invoice) immediately if you cannot pay by the due date. The amount and due date for payment of your fees is in the upper right hand corner of your statement. If payment is not received by the due date shown on your Enrolment Details and Fee Statement, a Final Notice will be sent requiring immediate payment. If fees are not paid an encumbrance will be placed on your student account and you will no longer have access to the Monash systems including MUSO, on-line library, results etc.

What happens once I am encumbered and fail to make payment?

If you have made no contact with the University concerning the debt you will have your enrolment terminated/cancelled. Students wishing to re-activate their enrolment must pay a re-instatement fee as well as any outstanding payment in full before their enrolment will be reinstated. The Faculty will determine whether a student will be re-admitted to the course in which the cancellation occurred.

Will I be invoiced for more than one term?

No. At the beginning of each term, Monash University will send an email to your Monash Student email account informing you that your Enrolment Details and Fee Statement are available online via WES (Web Enrolment System) for the unit(s) you are enrolled in for that term only.

Will I be sent a receipt?

Once payment is received, you will able to view payments via WES. If you require an official receipt, this can be requested from ask.monash your online help service

Why is WES important?

It is critical that you enrol correctly (via WES) and set up your Monash Student email account. Once set up, you must access this on a regular basis (i.e. twice a week) so that you can receive important Monash information which will include how and when to enrol/re-enrol and information regarding payment of tuition fees

Can I get invoices sent to an email address other than my Monash Student email account?

It is possible for you to re-direct emails sent to your Monash Student email account to another preferred email account. Please refer to the my.monash portal and select the "Forwarding and Delivery" Option within Monash Webmail for instructions on how to do this.